Visit the login page and click "Forgot Password". Follow the instructions sent to your email to create a new password.
How many devices can I stream on simultaneously?
The number of devices depends on your subscription:
LiveTV+ (Free): 2 devices
Basic Plan: 3 devices
Premium Plan: 5 devices
Platinum Plan: 6 devices
Diamond Plan: 10 devices
How do I upgrade my subscription?
Open the NoirPlus app, go to Account > Subscription, and select the plan you'd like to upgrade to. Follow the prompts to complete your purchase.
Can I download content for offline viewing?
Yes, offline downloads are available for Premium, Platinum, and Diamond subscribers. Look for the download icon next to eligible content.
How do I cancel my subscription?
For subscriptions purchased through the App Store, open Settings on your iOS device, tap your Apple ID, then Subscriptions, find NoirPlus, and tap Cancel Subscription.
Basic Troubleshooting
Before contacting support, please try these steps:
Ensure your device and app are updated to the latest version